Account Deletion

Introduction

Ọnwá (“we”, “us”, or “our”) is committed to giving you full control over your personal data. This page explains how to request the deletion of your account and associated data from the Ọnwá mobile app (the “App”).

As noted in our Privacy Policy, the App operates primarily offline and does not require user accounts or collect extensive personal data. However, if you have provided any information (e.g., via support emails or community features), you can request its removal at any time.

Our Data Practices

• The App does not create or maintain traditional user accounts for core features.
• Core calendar and cultural features work offline without registration.
• Community features may require a profile — this data can be fully deleted upon request.
• We only collect minimal data for support purposes, such as email correspondence.

How to Request Deletion

To request the deletion of any data we may hold — including support ticket details, community profile data, or analytics tied to your contact info:

No account login is needed — simply provide enough information for us to identify and remove your data.

What Happens After Deletion

• We will permanently delete your personal data from our systems, including any backups, within a reasonable timeframe (typically 30 days).
• Anonymous usage data (not tied to you personally) may remain for analytics purposes but will be fully disassociated from your identity.
• You will receive confirmation via email once the deletion is complete.
• Deleted data cannot be recovered. If you change your mind after deletion, you will need to contact us again.

Your Rights

Depending on your location, you may have additional rights under laws such as GDPR (EU), CCPA (California), or similar regional regulations. These rights may include access to your data, correction of inaccuracies, and objection to data processing. For any of these requests, please use the same email process described above.

Changes to This Policy

We may update this deletion process from time to time to reflect changes in our practices or applicable laws. Material changes will be posted here with an updated “Last updated” date.

Contact Us

For questions about deletion or data practices, please reach out: